I was invited for a free back massage at True SPA last April and decided to join (after persuaded by the consultant) as a member to enjoy their services at a very (quite) cheap consider to others in Klang Valley. As a frequent visitor to most of the SPA, I thought why not to join and stay at one place… After one month as a member, I tried to call for an appointment, the miserable started, and I experience the most terrible customer service ever. Till now, I only managed to get one Massage Treatment. I would like to share here, the same complaints from other clients… (Taken from www.shoppingsalesqueen.com ) I was invited for a session of free back massage at True Spa to try out their service and facilities. They were professional from the start where they had a representative call to explain about the free offer right up to setting the appointment of the session. On the day itself, a couple of hours before the session, they even rang up to remind me and to say that if I’m unable to m